Privacy Policy
Ambrosia Inspection Services («Ambrosia,» «we,» «us,» or «our») is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you use our inspection services, communicate with us, or visit our website.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
Contact information, such as your name, email address, and phone number.
Property information, such as the property address, property type, and inspection or booking details.
Communication records, including information provided through emails, phone calls, contact forms, or other communications with us.
Payment-related information necessary to process payments for our services. Payment information may be processed securely by third-party payment providers, and we may not directly store your complete payment card information.
When you visit our website, certain information may also be collected automatically, including:
IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referring or exit pages
General website usage and interaction data
2. How We Use Your Information
We may use the information we collect to provide, operate, maintain, and improve our services.
In particular, we may use your information to:
Schedule, coordinate, and conduct property inspections.
Prepare and deliver inspection reports and related documentation.
Communicate with you regarding appointments, inspections, reports, payments, and other service-related matters.
Respond to questions, requests, or customer service inquiries.
Process payments and maintain appropriate business records.
Send service updates, company news, or relevant industry information where you have provided consent or where otherwise permitted by applicable law.
Improve our services, website functionality, and customer experience.
Detect, prevent, or address fraud, security issues, or misuse of our services.
Comply with applicable legal, regulatory, tax, accounting, or contractual obligations.
3. How We Share Your Information
We do not sell, trade, or rent your personal information.
We may share personal information when reasonably necessary with:
Employees, inspectors, contractors, or other personnel involved in providing our services.
Service providers that support our business operations, such as payment processors, website providers, communications platforms, software vendors, or data hosting providers.
Professional advisers, such as accountants, attorneys, or insurance providers, when necessary.
Government agencies, courts, law enforcement authorities, or other parties when disclosure is required by law or reasonably necessary to protect our rights, property, customers, or others.
Where appropriate, third-party service providers are expected to handle personal information securely and use it only for the purposes for which it was provided.
4. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include:
Encrypted transmission of sensitive information.
Secure data storage.
Access controls and authentication measures.
Limited access to personal information based on business need.
However, no method of electronic transmission or data storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Improve website functionality.
Remember user preferences.
Understand how visitors interact with our website.
Analyze website traffic and performance.
Personalize certain website content or experiences.
You can generally control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of some website features.
6. Your Privacy Rights
Depending on where you live and the laws that apply to your personal information, you may have certain privacy rights, including the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to applicable legal and business retention requirements.
Request a copy of certain personal information we maintain about you.
Opt out of marketing or promotional communications.
Withdraw consent where processing is based on your consent.
Lodge a complaint with an applicable data protection or regulatory authority.
To exercise a privacy-related request, please contact us at gary@ambrosiainspections.com.
We may need to verify your identity before processing certain requests.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services.
Maintain appropriate business and inspection records.
Meet legal, regulatory, tax, accounting, insurance, or contractual requirements.
Resolve disputes.
Enforce agreements and protect our legal rights.
Inspection-related records are typically retained for five (5) years, unless a longer or shorter retention period is required or appropriate under applicable law or other legitimate business requirements.
8. Third-Party Services and Links
Our website or services may include links to, or integrations with, third-party websites, payment processors, platforms, or services.
We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of any third-party websites or services you use.
9. Children’s Privacy
Our services are not directed to children, and we do not knowingly collect personal information from children through our website or inspection services.
If we become aware that personal information from a child has been collected inappropriately, we may take reasonable steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.
When we make changes, we will post the updated Privacy Policy on this page and revise the effective date where applicable.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Ambrosia Inspection Services
Email: gary@ambrosiainspections.com
Phone: +1 (903) 312-1229